Corona measures

Measures to control SARS-CoV-2

We are very much looking forward to your visit. Your safety and that of our staff is our top priority. Based on the current SARS-CoV-2 regulations of the federal states, we have put protective measures in place to enable you to enjoy a relaxed and safe stay.

We ask you to read the following information carefully. Of course, our colleagues on site are also there for you if you have any questions. 

Due to the dynamic infection situation, the rules can change quickly at the moment. Therefore, please inform yourself about the actual access conditions shortly before your visit to our website. We take great care to announce each district's current rules when the booking system opens (5 days before arrival). You will find this information below the particular stops in the tour plan. However, we do not guarantee that the information provided is up-to-date, correct and complete. Therefore, please always take into account the official, current regulations of the respective federal state or district.

The SARS-CoV-2 regulations of the federal states:

Ticket booking

  • Access to the exhibition is only possible with a ticket. You can book this 5 days before the arrival of the ship at the tour locations via the ticketing system. Each time slot can be booked by a maximum of 5 people. 
  • The maximum number of visitors on board is limited and will be adjusted to the regulations currently in force in the federal states. 
  • Visiting time is limited to 75 minutes to allow other people to visit the exhibition.

Coronavirus test

In some federal states, a visit to the exhibition is currently only possible with a negative coronavirus test certificate or equivalent proof. Please have the required documents (analogue or digital) ready at the information counter.

  • A negative coronavirus test certificate, either as a PCR test (not older than 48 hours) or a rapid test carried out by an approved testing facility (usually not older than 24 hours, in Hamburg 12 hours). Proof can be provided by means of a test certificate. Unfortunately, we cannot accept self-tests or provide rapid test kits for you to carry out on site.
  • A coronavirus vaccination certificate for a complete vaccination. The last required single vaccination was received at least 14 days ago. Proof can be provided by means of the vaccination certificate or equivalent certificates.
  • Proof of convalescence of an infection with the coronavirus which occurred at least 28 days and at most six months ago and which has been proven in the laboratory.

Children up to the age of 6 are excluded from the obligation to provide proof.

Mouth-nose protection

Wearing a medical mouth-nose covering is obligatory in the exhibition. The mask requirement applies to you as a visitor, but of course also to our staff. Please check the tour plan under your visit location to find out which medical mask is permitted. 
You are exempt from the obligation to wear a mask if you are not able to do so due to health restrictions or a disability and you can prove this by a written medical certificate or a disabled person's pass. The temporary removal of the mouth-nose covering is also permitted for communication with hearing-impaired people.
We must refuse access to persons who refuse to wear a medical mask and do not fall under the listed exceptions.

Use of the audio guides

For the use of the audio guides on board, own headphones with jack plugs (3.5 mm) can be used. 
Alternatively, headphones will be provided which will be properly cleaned after use.

Hygiene

  • Please follow the general rules of hand hygiene. On board, washing facilities are available in the toilets. You will also find dispensers with disinfectant in the entrance area and the exhibition, so that you can regularly disinfect your hands.
  • Also observe the rules for coughing and sneezing (keep your distance, turn away, sneeze / cough in a handkerchief or crook of your arm, wash your hands).

Cleaning 

The interaction surfaces and surfaces that are frequently touched, such as door handles, are cleaned on an ongoing basis.
A basic cleaning takes place after the exhibition closes. 

Are you ill?

We have great confidence in the responsible behaviour of our visitors. Before entering the exhibition ship: Do you have typical symptoms such as fever, cough, respiratory problems or loss of sense of smell/taste?

If so, please go home and call your family doctor or the medical emergency service (116117).

Our corona measures at a glance